Refund policy

🔄 Return Policy

Our goal is to provide 100% customer satisfaction. We want you to love your Elle Edit pieces! Please read our policy carefully before making a return:

  • The Elle Edit does not offer refunds or order cancelations.
  • Instead, we do offer 7 days for an exchange or store credit.

For items that have been shipped, you will have 7 days starting the day your item has been delivered to start a return. For pickup orders, you will also have 7 days since the date your item has been marked as ready for pickup to start a return. 

  • In order to exchange or receive a store credit for your purchase, the item(s) you are returning must be unworn, unwashed, and have not received any alterations.
  • They also should be free of any stains. That includes makeup and deodorant marks or any other damage.
  • If any items returned do not meet these requirements, unfortunately it will be sent back to you without a store credit or exchange for a new item.
  • Within 7 days, you will be able to return your item for a store credit or exchange only given the items follow our standard policy rules. 
  • Also, please keep in mind that any SALE ITEMS, swimsuits, bodysuits, undergarments, jewelry, and accessories will be a final sale. 

✨How to Start a Return

  • You may only return within 7 days of your item being marked as ready for pickup or 7 days since your package has been delivered via shipping to request an exchange or store credit.
  • Please follow this link: https://account.shoptheelleedit.com and go to your orders. You will then find the self served return portal there. If you are having any trouble finding it, please email us at 💌 shoptheelleedit@gmail.com with your order number and details.

✨Additional Notes

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
  • Store credit will be issued once we have received and inspected your return. If you prefer to exchange your item, please leave specific details about what item you'd like to exchange with. If it is available, we will resend it to you with an additional shipping cost. 

  • Store credits never expire and can be used toward future purchases.

✨Thank you for understanding—we’re so grateful for you! ✨

  • Questions? Just send us an email - we're always happy to help!
  • Reach out to us 💌 {shoptheelleedit@gmail.com}

- With love, The Elle Edit Team 🩵